Shipping and Delivery
At amberdoodlepuppies.com, we are dedicated to ensuring a smooth and safe delivery process for your new puppy. Please read our shipping and delivery policy below:
Shipping and Delivery Policy
1. Shipping Options: We offer several shipping options to accommodate your needs:
- Ground Transport: For short to medium distances, we provide safe and comfortable ground transport for your puppy.
- Air Transport: For longer distances, we use reputable airlines that specialize in pet transport. Your puppy will travel in a climate-controlled environment to ensure their comfort and safety.
2. Delivery Areas: We ship puppies within the contiguous United States. For shipping outside this area, please contact us to discuss available options and additional fees.
3. Shipping Costs: Shipping costs vary based on the destination, shipping method, and the size of the puppy. The exact cost will be provided at the time of purchase. All shipping costs are the responsibility of the buyer.
4. Delivery Schedule:
- Ground Transport: Delivery typically takes 1-3 days, depending on the distance.
- Air Transport: Delivery typically takes 1-2 days. We will schedule the most convenient flight to ensure minimal travel time for your puppy.
- We will provide you with an estimated delivery date and keep you informed throughout the shipping process.
5. Health and Safety:
- All puppies are checked by a licensed veterinarian and issued a health certificate prior to shipping.
- Puppies will be up-to-date on vaccinations and deworming.
- We ensure that all puppies are shipped in well-ventilated, comfortable crates with absorbent bedding and sufficient food and water.
6. Delivery Confirmation:
- You will receive a tracking number and delivery details once your puppy has been shipped.
- We request that you be available to receive your puppy on the scheduled delivery date. Please inform us of any special delivery instructions in advance.
7. Post-Delivery Care:
- Upon arrival, please inspect your puppy immediately. If there are any concerns or issues, contact us within 24 hours.
- Schedule a veterinary appointment within 72 hours of receiving your puppy to ensure their health and well-being.
8. Delays and Cancellations:
- In the event of unexpected delays or cancellations due to weather or other unforeseen circumstances, we will notify you promptly and work to reschedule delivery as soon as possible.
- We strive to ensure the safe and timely arrival of your puppy and will take all necessary precautions to achieve this.
9. Customer Support: Our team is here to assist you throughout the shipping and delivery process. If you have any questions or concerns, please do not hesitate to contact us.